Casino Consulting

NWG offers services covering most functions of casino operations, all services are designed to either improve productivity, profit or ensure compliance with local legislation.

If you have a specific service that you need to improve then feel free to contact us to discuss your needs.

Slots Optimisation

Having a slots floor which has been optimised leads to improved customer satisfaction and therefore increased slots play.

In the perfect world optimizing the performance of your slots floor should be an ongoing process, however with most slots operations this is easier said than done. Balancing workloads for slots management may lead to optimisation taking second place and becoming a burden and not a focus.

NWG can assist with the optimisation of your slots floor with the sole aim of improving customer satisfaction and your bottom line.

Our Associates are well versed and experienced in slots floor optimisation and are able to take over the whole process and provide management a road. Map to improve their slot offering. Contact us for more details on slots floor optimisation and on how we can increase your slots revenue.

Casino Procedures

Having a great casino Product, great location and great staff is only part of having a great business, if your market does not know that you exist or that you have the best games in town then they are simply not going to come to you.

Having a comprehensive, realistic casino marketing plan enables you team to be able to deliver on the promises made.

The marketing plan is the first step to capture the market and to identify opportunities to expand your reach further.

NWG is able to provide customers with marketing support to enable you to grow your market and to retain your customers. Contact us to find out how we can help you to achieve this.

Operational Audit

The Operational Audit is a formal and in-depth audit of the casinos’ adherence to established operating procedures. It is an indispensable tool for assessing management performance, asset exposure, business risk and the maintenance of quality standards. Audits are conducted when there is a change of casino manager, during or after significant changes in business practice and on a scheduled basis to track progress and the maintenance of standards. The New World Gaming audit brings fresh insight into any casino. Contact us now for your quote.